Opening and closing your books

Where you open and close your books

Your books are open or closed one studio at a time. Go to Settings, Scheduling, Home Locations. Every studio card has a Requests / Flash button showing what that studio takes right now. Tap it.

The panel has two parts. Requests is your books for custom work, and it has three choices: Open, Waitlist and Closed. Flash is a separate switch underneath, so you can take flash while custom requests are closed.

There is a shortcut from your calendar. Its three dots menu shows Books Open or Books Closed with a coloured dot, and choosing it takes you to the same place.

Opening your books

1. 1

   Step 1: Open Home Locations

   Go to Settings, Scheduling, Home Locations.
2. 2

   Step 2: Tap Requests / Flash

   It is the button at the bottom of the studio card.
3. 3

   Step 3: Choose Open

   Under Requests, choose Open, then press Done. Clients can send requests straight away, and they arrive in your inbox.

Closing your books

Tap Requests / Flash on the studio and choose Closed. A sheet called Close to requests opens. Pick a date under Reopen on if you know when you are back, or leave it empty, then press Save.

From then on clients cannot send new requests to that studio. Nothing already booked changes. Quotes you have sent can still be booked and paid, and every appointment on your calendar stays where it is.

Setting a date for your books to reopen

The date under Reopen on does the reopening for you. On that day the studio goes back to Open without you touching anything, and until then its card reads something like Reopens Sat 1 Nov.

To change the date, or to open early, tap Requests / Flash again. With no date set, your books stay closed until you choose Open yourself.

Running a waitlist instead of closing

Choose Waitlist when you are full but still want to hear from people. Clients can still send requests, and they go to your waitlist and not your inbox. You can set a reopen date here too, and tick Include flash requests on the waitlist if flash should queue as well.

Settings, Scheduling, Waitlists shows which studios and events are on a waitlist, and holds Smart-Fill, which suggests waitlisted requests when booked time frees up.

What clients see while you are closed

Your page stays live. A client who goes to book at a closed studio sees a closed screen in place of the form, with the date your books reopen if you set one.

You can change the heading and message on that screen, and hide the reopen date, in the booking form settings of the page editor.

More than one studio, and events

Every studio and every event has its own Requests / Flash button, so you can close your home studio and keep taking requests for a guest spot, or the other way round. Check each one when you open or close your books.