Getting the app

Getting Maelo on your phone or tablet

Download Maelo for iPhone, iPad or Android. Keep requests, appointments and client messages with you in the studio, and turn on notifications to hear when something needs your attention.

On iPhone or iPad, download Maelo on the App Store. On Android, download Maelo on Google Play. Sign in with your existing Maelo account after installing.

Signing in

Sign in with the same email and password you use on the website. Nothing is separate: your requests, clients, calendar and settings are the same account seen from a different screen, and a change you make on your phone shows up on your desktop straight away.

If you use a sign-in link instead of a password, tap the link in the email on the same phone. It opens the app directly and signs you in, rather than dropping you into a browser window.

What the app adds

The app keeps these tools close to hand while you work.

• Push notifications. A new request or a paid deposit can reach you without you opening anything. See push notifications.
• Tap to Pay on Android. Take contactless cards and digital wallets on the phone in your hand, with no card reader to carry or charge. It needs an Android 13 phone or later with NFC. Set it up in the app under Settings, Payments, Tap to Pay. See Tap to Pay. iPhone support is coming soon.
• Your camera roll. Reference photos, flash designs and healed shots upload straight from the phone that took them.

Finding your way around

The layout is the same as the desktop app with the navigation tucked away. Tap the menu at the top left to move between your dashboard, requests, calendar, clients, messages and settings.

Screens that are dense on a desktop are rebuilt rather than shrunk. Requests become a scrollable stack of cards, the calendar gives you a day at a time, and Settings becomes a grid you tap into rather than a row of tabs.

Updates and version numbers

Keep Maelo up to date through the App Store or Google Play. Some improvements arrive automatically inside the app, while other updates need the latest store version. If something looks out of date compared to the website, check your store for an update.

Your version number sits at the very bottom of Account, Account Info, along with the phone you are on. It is only shown in the app, because there is no version to show on the web.